Privacy Policy - Homemade-liqueurs

At homemade-liqueurs.com, we are firmly committed to safeguarding the privacy, security, and personal data of all visitors and users of our website. We understand the importance of responsible data practices and maintain our operations in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. This Privacy Policy outlines how we collect, use, share, and protect your personal information and the rights you have in relation to it.

1. Introduction

Homemade-liqueurs.com (hereinafter referred to as “we,” “us,” or “our”) values your privacy. We are committed to handling your personal data with the highest standards of security, transparency, and accountability. This Privacy Policy describes how we process your personal data in connection with your use of our website and associated services.

2. Scope of Policy and Role as Data Controller

This Privacy Policy applies to all individuals who access or use our website, homemade-liqueurs.com, as well as those who interact with our content, services, marketing, and communications. For the purposes of the GDPR, we act as the “data controller” — meaning we determine the purposes and means of processing the personal data you provide to us. If you have any questions, please contact us at [email protected].

3. Categories of Personal Data We Process

We may collect, store, and process the following categories of personal data:

a) Usage Data
Includes information about how you use the website, such as your browser type, geographical location, IP address, page views, session durations, navigation paths, referring websites, and time zone settings.

b) Account Data
Includes personal identifiers provided when creating an account or placing an order, including your name, billing and/or shipping address, email address, and telephone number.

c) Profile Data
Comprises information associated with your profile, such as your purchase history, preferences, ratings, saved items, and browsing behavior on homemade-liqueurs.com.

d) Communication Data
Includes data you submit when contacting us through customer support, feedback forms, or direct communications, including the content of your message and any metadata associated with that communication.

e) Technical Data
Includes device-related information such as model, operating system, browser version, network information, and other technology used to access the services.

f) Transaction Data
Comprises information related to your transactions and purchases, including payment method, order details, delivery information, and billing records. Payment data may be processed by third-party payment processors.

g) Preference Data
Includes your subscriptions, opt-in/out preferences for marketing communications, and interests based on interactions with our products and services.

4. Legal Basis for Data Processing

We process your personal data under the following legal bases:

– Consent: Where you have given clear and affirmative consent for a specific purpose (e.g., receiving newsletter communications).
– Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract (e.g., purchasing liqueur-making products).
– Legal Obligation: Where we are required to process your data to comply with a legal obligation (e.g., accounting, fraud prevention).
– Legitimate Interests: Where processing is necessary for our legitimate business interests—such as analyzing usage trends or improving site functionality—provided that such interests are not overridden by your fundamental privacy rights.

5. Your Rights

Under applicable laws, you have several important rights in relation to your personal data, including:

– Right of Access: Obtain a copy of the personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete information.
– Right to Erasure: Request deletion of your data where legally permissible.
– Right to Restriction: Request that we limit our processing of your data.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests, direct marketing, or automated decision-making.
– Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.

To exercise any of these rights, please email us at [email protected]. We will respond in accordance with applicable legal timelines.

6. Security Measures

We implement appropriate organizational and technical safeguards to ensure the confidentiality, integrity, and availability of your personal data. These measures include, but are not limited to:

– SSL/TLS encryption for data transmission
– User access controls and authentication procedures
– Regular data backups and disaster recovery mechanisms
– Ongoing staff training in data protection best practices
– Physical and logical access restrictions on our systems

While we make reasonable efforts to protect your information, no transmission or storage of data is completely secure. Security risks cannot be entirely eliminated.

7. International Data Transfers

Our services may involve the transfer of your personal data to jurisdictions outside of your country of residence, including countries not recognized as providing adequate levels of data protection. Where such transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, and take steps to ensure that your rights are protected in accordance with applicable privacy regulations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, tax, accounting, or reporting obligations. Retention periods vary by data category:

– Usage Data: up to 12 months
– Account & Profile Data: retained for the life of the account and up to 36 months after inactivity
– Transaction Data: retained for 7 years to satisfy financial reporting obligations
– Communication Data: retained up to 24 months for audit and support purposes
– Marketing Preferences: retained until revoked or updated

Upon expiration of the retention period, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies on homemade-liqueurs.com to enhance site functionality and improve user experience. These may include:

– Essential Cookies: Necessary for core website functionality, such as shopping cart operation and login sessions.
– Functional Cookies: Remember your choices and preferences.
– Performance Cookies: Collect aggregated statistics on usage patterns and help us optimize website performance.
– Analytics Cookies: Enable us to understand how users interact with our site through tools such as Google Analytics.

Third-party services may also set cookies when you visit our site, for example for embedded media or integrated social features.

10. Cookie Management & GDPR/CCPA Compliance

You have the right to decide whether to accept certain cookies:

– Cookie Consent Banner: Upon your first visit, you will be presented with options to manage cookie preferences.
– Browser Settings: Your browser may allow you to disable or delete cookies, though this could impact usability.
– Do Not Sell My Info (for CCPA): California residents may opt out of cookie-based personal data “sales” by contacting us or through provided preference tools.

We honor GDPR-compliant cookie consent and control mechanisms and respect Global Privacy Control (GPC) signals to the extent required by applicable laws.

11. Children’s Privacy

Protecting the privacy of minors is especially important. homemade-liqueurs.com is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If you believe that a child under 13 has provided us with personal data, please contact us immediately at [email protected], and we will take appropriate steps to delete such data.

12. Policy Updates

We may update or amend this Privacy Policy from time to time to reflect changes in law, our business practices, or enhancements to our services. When changes are made, we will update the contents of this page and, where appropriate, inform users through website notices or direct communications. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact our Data Protection Officer at:

Email: [email protected]
Website: https://homemade-liqueurs.com

We are committed to maintaining full compliance with privacy regulations and continuously improving our data practices. If you believe your data protection rights have been violated, you also have the right to lodge a complaint with a relevant supervisory authority.

Thank you for entrusting homemade-liqueurs.com with your personal data. Your privacy is our priority.